Customer Service Agent

As a Customer Service Agent, you'll handle enquiries, bookings, and client communication with the professionalism our passengers and partners expect from Westwind Aviation.

• Respond to client enquiries via phone, email, and in person
• Process charter booking requests and coordinate with operations
• Maintain accurate client and booking records
• Resolve client concerns promptly and professionally

• Diploma in a relevant field
• 1+ years in a customer-facing role, aviation experience an advantage
• Excellent verbal and written communication skills
• Calm, solutions-oriented attitude under pressure

• Comprehensive onboarding and training
• Supportive, service-driven team
• Opportunities for growth into operations or sales